top of page

Shipping Policy

At The Good Nook, every product is thoughtfully designed and handcrafted in our own workshops. We aim to ensure that your order reaches you safely and on time.

 

Shipping Timeline

  • Processing Time: Orders are usually dispatched within 3–6 business days of placing the order.

  • Delivery Time: After dispatch, delivery typically takes:

    • 5–7 business days for metro cities

    • 7–10 business days for other locations

Note: Delivery times may vary during holidays or unforeseen circumstances.

​

Shipping Charges

  • Free Shipping on all prepaid orders.

 

Order Tracking

  • Once your order is shipped, you will receive a tracking link via email or SMS.

  • You can also track your order under the “My Orders” section of your account.

​

Delivery Partners

       We work with trusted courier partners across India to ensure timely and safe 

       deliveries. Currently, we ship only within India.

​

Delivery Issues

  • If your orders arrived damaged, please email us within 48 hours of delivery at thegoodnook@catalystdesign.in with:

    • Order ID

    • Clear photos of the damaged product and packaging

  • We will arrange for a replacement or refund at no extra cost.

  • If delivery is delayed beyond expected timelines, feel free to reach out to our support team.

 

Contact Us

For any shipping-related queries, you can reach us at:

📧 thegoodnook@catalystdesign.in

bottom of page